Privacy Policy

At Epic Digital Marketing Solutions (“we”, “our”, “us”), we prioritize your privacy and are committed to safeguarding the personal information you share with us. This policy explains how we collect, use, store, and protect your data in compliance with applicable data protection laws, including the UK GDPR.

Data We Collect

• Personal Information: Full name, email address, phone number, job title, company name

• Transactional Data: Records of services purchased, communications

• Technical Data: IP address, browser type, operating system

• Usage Data: Pages visited, time spent on site, clickstream data

• Marketing and Communication Preferences

How We Use Your Data

• To deliver, manage, and improve our services

• To respond to enquiries and provide customer support

• To process transactions and manage billing

• For marketing, newsletters, and promotional communications

• To conduct performance analytics and user behavior analysis

Legal Basis for Processing

• Your consent, where required

• Contractual necessity to deliver requested services

• Our legitimate interests, including improving service quality

Data Sharing and Storage

• Shared with trusted third-party service providers such as:

  • Hosting platforms

  • Email marketing services (e.g., Mailchimp)

  • Analytics providers (e.g., Google Analytics)

• Stored securely with encryption and access controls

Your Rights

• Access to personal data we hold

• Correction of inaccurate or incomplete data

• Erasure of data (“right to be forgotten”)

• Object to or restrict processing

• Data portability

• Withdraw consent at any time

Contact Us

For any privacy-related queries, email: privacy@epicdmsolutions.com